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The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages.
If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned )
After starting this VM, please login to its administration panel with:
Website Address: https://hd.local/
( Accept Any Warnings...
It's a Service Desk (Help Desk) Web based, free software and open source, based on the international standard ITIL, designed to reduce the cost of implementation in SMEs (PyMEs), perfect for companies with few resources for a IT departments.