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This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin...

HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...

Using Easy Contact contact forms on websites have never been so easy to make and use. Using the supplied contact form, messages are sent to the convenient online message viewer and can also be forwarded to your email address. Replying to the messages can also be done through the online viewer with one click.

Help Desk Wiki is a Web Application that help the work of Help Desks and Call Centers with a lot of tools like Tickets following problems untill they will be solved. Users can share address book, links and other documents, arranged in categories.