Open Source Help Desk Software - Page 3

Настольные часы предназначены для использования мобильного телефона в качестве настольных часов. Если вы увлечённо чем-то заняты за компьютером, то разместив рядом с собой эти часы не утратите чувства меры и времени. Если вы находитесь не дома, в поездке, в путешествии, на отдыхе, где нет настенных/настольных часов, то с этими часами время будет у вас всегда перед глазами. Если вам нужно, чтобы экран телефона не гас (актуально, если у вас открыто какое-то приложение на телефоне и вам лень постоянно касаться экрана, чтобы оно продолжало отображаться), то держите Настольные часы в свёрнутом режиме (запущенное, но не текущее приложение). Прикосновением к экрану меняется яркость часов с обычной на затенённую.

Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.

A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want! Available under an BSD license from MAPIX Technologies

J2EE-based, Open-Source, Workflow-Based integrated solution for managing software development process. It includes jBPM based bug tracking & task management, wiki-based document management, project planning, JasperReports reporting and many more

Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such

FirstPoint is a Content Management System (CMS) specifically tailored for the needs of IT support staff and released under the GNU GPL. It is a help desk Web-based application built on PHP, MySQL, and HTML/CSS compatible with Windows and Linux platforms.

FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.

Freeway is the open source eCommerce platform for selling services and products. With Freeway you can sell booking and appointments, event ticketing and subscription services as well as physical and virtual products.

We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example completely at random, Cirque du Soleil has a show running in New York called “Zarkana”. When we scour the web to find tickets for sale, mostly those tickets are identified by a title, date, time, and venue. We’ve built up a library of “fuzzy” string matching routines to help us along. And good news! We’re open sourcing it. The library is called “Fuzzywuzzy”, the code is pure python, and it depends only on the (excellent) difflib python library.

Student's Assessment System.

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon, ...

Code moved to https://github.com/ReyAnthony/GOATS/

Help Desk C# is your basic help desk / ticket management solution for IT professionals utilizing an SQL 200 Server as a database backend (maybe mysql later), This project was started to fill the gaping need for an easy to use and install Help Desk System

System of help-desk for register and attendance of calls

Help Desk Wiki is a Web Application that help the work of Help Desks and Call Centers with a lot of tools like Tickets following problems untill they will be solved. Users can share address book, links and other documents, arranged in categories.

Web-based application (RoR) for support organization of work of the department of customer support (helpdesk). System webowy usprawniający organizację pracy działu helpdesk. http://helpdesk-wmi.no-ip.org/ http://sf.net/apps/gallery/helpdesk-wmi/

HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.

Software oriented help desk application designed to help support operators answering customers about questions, bugs and their workaround or any other stuf of a software. Build with ASP 2.0 and comes with an MS Access/MS SQL Server/ODBC database

Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk.

For tracking incidents and tickets in IT. Oriented for Help-Desk and System Administartors and Analysts.

Inventory Transfer Forms and Case Management System. This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields. The second function is the service requests' management system. The service requests for the transferred inventory could be registered to the system and processed by adding technical notes and time records to a case. A particular case could be related to a document by a serial number of an inventory. The date format is “YYYY-MM-DD”. A search can be performed by word snippet. E.g., Date [2023-01] will display all documents created in January 2023. The fields “Model” and “Serial number” are also included in the search of the documents.

This is a ticketing system plus customer database integrated software. It is all PHP/MySQL based and all open source.

JAM Circle is a Kanban Application Platform on Eclipse RCP.Kanban is similar to sticky note.you can use it for GTD,Planning,Pull System using Kanban.It supports to send Card using XMPP and to define it\'s behavior using Script(JRuby and ECMAScript).

JDesk is a Help Desk open source software written in Java.