Showing 2 open source projects for "php xml"

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  • Call Center Quality Assurance Software Icon
    Call Center Quality Assurance Software

    Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance

    QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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    phpSysInfo
    phpSysInfo is a customizable PHP Script that parses /proc, and formats information nicely. It will display information about system facts like Uptime, CPU, Memory, PCI devices, SCSI devices, IDE devices, Network adapters, Disk usage, and more.
    Downloads: 17 This Week
    Last Update:
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  • 2
    MachDB is machine database to catalog of the changing state of your hosts. It consists of a database, an aggregator, an XML spec and some example information gathering scripts. Along with a Web UI, these form the basis of a system that will allow you to
    Downloads: 0 This Week
    Last Update:
    See Project
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