Build a foundation for data security and disaster recovery to fit your clients’ needs no matter the budget.
Whether natural disaster, cyberattack, or plain-old human error, data can disappear in the blink of an eye. ConnectWise BCDR (formerly Recover) delivers reliable and secure backup and disaster recovery backed by powerful automation and a 24/7 NOC to get your clients back to work in minutes, not days.
Integrates with ACD and WFM Systems to Support In-Center and Remote Customer Service Teams
Workforce Automation processes time-sensitive call center data in real time and takes immediate, automated actions triggered by actual center conditions based on business rules you define.
Second Life Log Manager for managing chat/instantmessage logs of Second Life. Account/Avatar specified. It's a very basic SL Chat Log Manager. You have to enable the Chatlogging in your SL Client.