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Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools.

Communication among care team members involves a complex relationship between people, devices, and hospital systems. You might be struggling with an overwhelming surge of data, gaps in your communication, or inefficient communication workflows. These challenges make your job harder and negatively impact patient outcomes. There’s a solution to help – Spok Care Connect®. Spok Care Connect is the unified communication platform that provides care team collaboration, closed loop communication, and secure messaging to enhance your clinical workflows. It’s possible for one unified communication platform to solve the multiple challenges across different areas, departments, and locations in your health system.