Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
EBML, or Extensible Binary Meta-Language, is a simple XML like binary language for describing data in structured style. EBML was originally designed for use in the Matroska project, but the developers saw that EBML was very flexible and extensible.