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Call Center Quality Assurance Software
Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
Pure Java NTP server.
Run as root/admin in cmd-mode without cmd argument, for example:
java -jar pj-ntp-server.jar (server start on standart UDP/123-port)
or run as root/admin in cmd-mode with UDP-port cmd argument, for example:
java -jar pj-ntp-server.jar 1111
where 1111=udp-port of server listen.
Need JRE-1.8. Source = https://github.com/harp077/pj-ntp-server
If you like this - put a star on https://github.com/harp077/pj-ntp-server/ for support project please.
simple rdist rcs and tools , srtools , synchronizing
srtools is a set of simple remote tools. the main two to mention:
simple rdist distributes files or commands across hosts. srdist(1) understands rcs(1) files and host based files. there are several other tools see README.
rcs tools has a few things , like "late-checkins" to check for files that one forgot to check in an dorev to force check in / do easy check in (avoiding complicated options).
host based files is a way to allow hosts to distribute all files without clobbering...
Auto-Downloading Course Manager for BITS Pilani Hyderabad Campus
The program automatically synchronizes (one way) the course related work from the course management system to desktop, all the user needs to do is to add the courses he wishes to follow, and as and when required run the sync function and it will automatically download the lectures that have so far not been downloaded and also re download those that have been deleted.
Acid Rain Server is a Linux distribution based on Open Suse 11.3. Its goal is to provide an easy way to create your own server allowing to synchronize all your computers using its Mercurial web server.
InterProse ACE - debt collection software that stands out
InterProse ACE is a modern, web-based debt recovery software solution built for collection agencies who specialize in consumer or commercial debt, including property management, healthcare, education, and government accounts.
Fud stands for "Fuck U D..." (guess what D means?).
It was written and it is actively developed in order to offer a free and
open-source alternative to existing proprietary software just like Dropbox,
Box.Net, etc.
Kadna is a small curses program written in Python that creates a secure and synchronizable database. This is intended for distributed password and small file (e.g. cryptographic keys) storage. This project in not longer maintained.
JMS/Joram implementation of the Bully election algorithm. It is a library to be used by a process' implementation to make it transparently manage coordinator's elections, while it carries out business logic. A sample application is included.
A free, open-source, content delivery network (CDN); light-weight, and written in Perl. It is intended that the base layer, Xylem, will mature into a general-purpose Perl application framework. N.B. As of 29th September 2009, this project has been moved.
Sell and manage your activities and accommodation with an all-in-one reservation system
Booking software for adventure and wellness travel
Bookinglayer is an all-in-one reservation system built for complex booking scenarios involving accommodation and activities. They help retreats, resorts, and schools automate their booking process from start to finish. Bookinglayer’s solution allows you to start selling activities with your accommodation (80% of their clients' bookings include an activity). The software is highly customisable, allowing you to fully adapt your booking flow to your guest's decision-making process. Use their Customer Portal to ask for guest data post-booking, ensuring the booking process is as simple and quick as possible. Use the customer portal to sign waivers, schedule sessions, and collect outstanding balances, all of which are fully automated. Whether you have 5 cabanas or are a large multinational chain, Bookinglayer revolutionizes booking management, making it easier to collect and change bookings, sell and schedule activities, assign instructors, handle payments, and communicate with guests.