Search Results for "heart"

...Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. ...

...By providing a transparent view of all work requests (including change and projects), organisations can clearly see what work is being carried out so they can prioritise and align with their roadmaps and business strategies. This enables resource utilisation to be determined allowing capacity and hence forward planning. The heart of the system aims at simplifying the initial request by asking a set of straight forward business questions, in order for those making strategic decisions to have all the relevant information in a single view and to keep the request at the relevant stakeholder level so as not to waste time of other resources that already have pre-agreed / scheduled work. ...