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...Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed for searching of call records based on information such as calling number, called number, agent ID, etc. DMCCLogger is an ideal tool for contact centers and back-offices when call recording is necessary in the daily operation because it is reliable and the cost is very competitive.

...Call details information is stored in MySQL database, web based software can be developed to search call records based on information such as calling number, called number, agent ID, etc. The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls.

Ferramentas utilizadas: CodeBlocks 13.12 + plugin wxSmith - http://www.codeblocks.org/downloads wxWidgets 3.0 - https://www.wxwidgets.org/news/2014/10/wxwidgets-3.0.2-released/ Mysql Connector C - https://dev.mysql.com/downloads/connector/c/ Utilize -std=c99 no compilador! ---------------- TABELA NO MYSQL------------------------------ create table pessoa (id INT primary key auto_increment, nome varchar(75) unique, telefone varchar(20) ); mysql> describe pessoa; +----------+-------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +----------+-------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL | auto_increment | | nome | varchar(75) | NO | UNI | NULL | | | telefone | varchar(20) | YES | | NULL | | +----------+-------------+------+-----+---------+----------------+ 3 rows in set (0.08 sec)

The Shepherd project is an effort to create an open-source enterprise class software platform for managing a "farm" of processing resources (servers with pre-installed software). Within the Shepherd architecture, pre-configured processes can be executed on a farm of "worker" nodes by calling them via their "resource ID". The Shepherd architecture includes the following primary software modules... - farmRcMgr: a process that manages load-balancing of "resource" processes across "worker" nodes, and requests that a "resource" process be executed on a selected "worker" node - nodeRcMgr: a process that runs on a "worker" node, and manages execution of "resource" processes on that node - farmStatus: a process accumulates log messages from other processes - webUI: a web server process that provides the UI for Shepherd

The Remedy Integration for Outlook (ROI) synchronizes tickets from any Remedy AR System application to your Outlook task list or calendar. See http://www.mypathworks.com/arslist/Public?id=8ae4b6940c259f32010c3707fbae01bf for instructions.