Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
The SBeaVeR editor is an Eclipse based plugin that allows business modellers and analysts to create fact-oriented business models and rules based on OMG's SBVR standard.
It is part of the DBE project.