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Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

Aurigo builds software that helps build the world. Aurigo provides modern, cloud-based solutions for capital infrastructure and private owners to help them plan with confidence, build with quality, and maintain their assets efficiently. With more than $300b of capital programs under management, Aurigo’s solutions are trusted by over 300 customers in transportation, water and utilities, healthcare, higher education, and government on over 40,000 projects across North America. Founded in 2003, Aurigo is a privately held U.S. corporation headquartered in Austin, Texas, with global offices in Canada and India.Our award-winning Aurigo Masterworks Cloud platform offers owners full lifecycle capital program management capabilities from planning, through construction, to business operations. Aurigo helps capital program executives make better decisions based on proprietary artificial intelligence and machine learning technology.

A single source of truth for all of your product information with easy ways to distribute that data to wherever it needs to go, including the most powerful e-commerce connectors in the industry.

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses.