ImapGrab is a cli and gui program (written in Python) that allows you to log into an IMAP server, list mailboxes, and download selected mailboxes to mbox or maildir files. It requires getmail 4.8.2 or higher. The gui requires PyGtk 2.0 or higher.
Panic Button provides an icon in the Windows system tray. By clicking on this icon, a user may send a screen grab and a report form to a help desk or similar. This should make it easier for users to provide useful error/problem reports to support staffs.