For organizations spanning all industries and sizes from SMBs to Fortune 500 corporations
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
Server application geared to work only with XML schemas approved by communication by using WSDL service with automatic persistence as configured in schemas.
Aiming for simplicity creation of front-end in RIA - FLEX or Silverlight