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ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
Symbiota Virtual Flora/Fauna project is an open source software project with central goals of developing online search engines and tools that will aid in the exploration & management of biodiversity data (herbarium specimens, images, checklist, etc)
OSGC is an Open Source implementation of an OpenSearch GeoSpatial Catalogue compliant to OGC 10-32r3 specification, developed by EGI.eu (http://www.egi.eu/) under the ENVRI (http://envri.eu/) project.
OSGC provides a catalogue engine built on top of a PostgreSQL+Postgis database, which exposes a cusmizable OpenSearch interface. Most of the application configuration can be set from the Admin web interface, while Data Administrators have a separated Dropbox interface, which ease the...