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For organizations spanning all industries and sizes from SMBs to Fortune 500 corporations
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
A Microsoft Office plugin for the open source document management system, KnowledgeTree, that supports the addition of new documents and checking in/out of managed documents from Word, Excel, and Visio