Vicidial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIDIAL inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
OpenSource Call Center and Dialer System
An Open Source (predictive) Dialer. OSDial is a full featured GPL dialer which does Manual, Power and Predictive dialing out of the box. Its easily installed through one of our .iso images. Install manual available at http://store.osdial.com/ Full details available at web site (http://osdial.com).
Handset Detection for Mobile Applications. Device Description Database
WURFL lets you detect thousands of types of mobile devices accessing your web service and take decisions based on what that device can or cannot do. With WURFL, you can optimize mobile web content, effectively deliver advertisements, or analyze mobile traffic. WURFL will read HTTP requests from mobile browsers and search the Device Description Repository (DDR) for the corresponding device properties (i.e. capabilities). WURFL will return the device capabilities to your application, which can leverage this knowledge to optimize the mobile experience. WURFL can detect over 10000 device types and offers over 500 device capabilities, including desktops, smartphones, tablets, feature phones, smart TV’s and many other emerging devices types. WURFL addresses the needs of many types of users, from large enterprises with high performance requirements, to regular companies who need a solution that is simple to deploy, integrate and customize. WURFL is provided by ScientiaMobile, Inc.