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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

This means every device on your network, and every interface on every device is automatically analyzed for performance, errors, QoS, and configuration.

Out-of-the-box scripts. Around-the-clock monitoring. Unmatched automation capabilities. Start doing more with less and exceed service delivery expectations.

CODESOFT is an enterprise-level RFID and barcode label design application offering unmatched flexibility, power, and support. Available in print-only, single-user, and network configurations, CODESOFT is designed to meet all of your barcode labeling needs. Whether your goal is streamlining label printing, printing labels using a form, connecting a scale to your label template, or integrating your business database with your label templates, CODESOFT provides a solution for your organization’s most advanced labeling needs. Connect to SQL or Oracle databases for business system integrations and greater efficiency. CODESOFT includes over 100 barcode symbologies including GS1, supports all common image formats, and enables rich text editing. Native printer drivers are included for over 4,000 thermal, thermal transfer, and inkjet label printers to ensure the best label printing quality.