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citrusdb is the open source customer care and billing software that can be used in many service industries, internet service, subscriptions, consulting, and telecommunications. Provides CRM, Ticketing, Invoicing, and Credit Card Batches.
MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display
...As such, it assigns IT-tasks to IT-staff, optimizing efficiency and accounting the individual interests of users, support personnel, QA and management. Besides a sophisticated trouble-ticketing-system, it o
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Moving to the cloud brings new challenges. How can you manage a larger attack surface while ensuring great network performance? Turn to Fortinet’s Tested Reference Architectures, blueprints for designing and securing cloud environments built by cybersecurity experts. Learn more and explore use cases in this white paper.
OpenSupport is an open-source technical support tracking/ticketing system written in PHP, and driven by a MySQL backend. Being such, it allows clients to access it from a variety of platforms, as only a web browser is required for access.