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PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
Ticket-IT is a tool for creation, management and accompaniment of tickets for companies who need a better integration and distribution of informantion about customer services, support, product development, callcenter, etc, among their departments.
MHD² is yet another ticketing software using php/mysql. It uses the same concepts as Martin's Helpdesk (mhd.sf.net) and features creating tickets, events and customers profiles, searching in tickets, exporting to PDF. It uses templates for html display
The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. BTT can also store customer info and mail, as well as general information structures (e.g FAQ).