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ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation:
The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification.
i-doit allows...
A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.
My project is to develop a web-based helpdesk system incorporating PHP and MySQL. Features: FAQ knowledge base, Idiots Guide, Hints n Tips, XML integration, address book, and WAP functions and is being developed for an actual company and pos university.