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...Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard.

Log analyzer for Cognos Upfront audit logs.

rTicket is a ruby on rails application written for use by IT guys in small companies rather than developers (bug trackers). It is designed to be simple and efficient to use/manage by using smart defaults and to be accessed via mobile devices.