Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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99.99% Uptime for MySQL and PostgreSQL Databases
Sub-second maintenance. 2x read/write performance. Built-in vector search for AI apps.
Cloud SQL Enterprise Plus delivers near-zero downtime with 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server.
Open-source customer engagement suite, an alternative to Intercom
...Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard.