Search Results for "monitoring system"

This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page.

...It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes.

This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details.

...Create products, register sales, store contacts of counterparties, control payments and trade efficiency. Maintaining customer orders, the ability to reserve goods, automatic removal of reserves when selling. Monitoring of sales volumes of each department or employee by goods or categories of goods for any period of time. Control of in-stock balances in real-time mode, the ability to set minimal balances for each warehouse. Differentiation of users by roles - you can give your employees only the access rights according to their work. The system can store any type of files. ...