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Windows desktop console application to manage customers.
Windows desktop software only with a terminal whose the principle is to manage a customer list from a local database (Microsoft Access) and to create spreadsheets (CSV, ODS & XLS files) which contains customers from the database.
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color.