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Showing 1 open source project for "act"
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
...Call details information is stored in MySQL database, web based software can be developed to search call records based on information such as calling number, called number, agent ID, etc. The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls.
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