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We’ve spent thousands of hours grappling with traditional CRMs like Pipedrive and Salesforce to align them with our business needs, only to end up frustrated — customizations are complex and the closed ecosystems of these platforms can feel restrictive. We felt the need for a CRM platform that empowers rather than constrains. We believe the next great CRM will come from the open-source community. We’ve packed Twenty with powerful features to give you full control and help you run your business efficiently. Contribute, self-host, fork. Break free from vendor lock-in and join us in shaping the open future of CRM. ...

...Unlike traditional cloud-based CRMs or AI tools, it runs entirely on the user’s machine and exposes a web interface locally, allowing full control over data, workflows, and automation without relying on external servers. The system combines database management, browser automation, and AI reasoning into a unified interface where users can interact with their data and tools using natural language commands. It can ingest data from sources such as Google Drive, Notion, Gmail, and CRM platforms, consolidating everything into a centralized workspace for analysis and action. One of its most distinctive capabilities is its ability to use the user’s existing browser session, enabling it to log into services, scrape data, and perform actions like outreach or research as if it were the user.

...Monitoring of sales volumes of each department or employee by goods or categories of goods for any period of time. Control of in-stock balances in real-time mode, the ability to set minimal balances for each warehouse. Differentiation of users by roles - you can give your employees only the access rights according to their work. The system can store any type of files. Files can be sorted by categories, used internally or shared for external access.