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Showing 2 open source projects for "agents"

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    vtdialer

    predictive dialing for vTiger using asterisk

    This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour
    Downloads: 0 This Week
    Last Update:
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  • 2
    Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.
    Downloads: 0 This Week
    Last Update:
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