Search Results for "voip"
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Showing 7 open source projects for "voip"
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EspoCRM - Open Source CRM
Moving in the right direction together!
EspoCRM software is that it’s fully customizable. We strive to create a solution that fits different business and industry needs, without having to rely on a “one size fits all” approach or make you spend a fortune on customization. Demo: https://www.espocrm.com/demo/ Installation: https://docs.espocrm.com/administration/installation/ Customer relationship management (CRM) software is developing every day due to ever-changing global business environment and rapid advances in... -
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CalLite CRM
Software per Call Center
CalLite è il software per Call Center più versatile e veloce sul mercato. Ti permette di azzerare le perdite di tempo degli utenti (operatori, agenti, supervisori, coordinatori, ecc. ecc.) per massimizzare i guadagni. Il software dispone delle funzionalità: PowerDialer, ProgressiveDialer, PredictiveDialer ed AutoDialer. Ovunque siano (da casa o in ufficio), i tuoi operatori potranno lavorare con una semplice connessione internet. Tu potrai, da ogni dispositivo fisso o mobile, amministrare e... -
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oreka
Enterprise telephony recording and retrieval system
Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes. -
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vTiger Freeswitch PBX Integration NYFON
vTiger Freeswitch PBX Integration
vTiger Freeswitch Integration by NYFON. Allows to perform outbound (Click to Call) and incoming (wip) calls from vTiger 6.1+ interface. Modified PBXManager allows to choose between Asterisk and Freeswitch for PBX integration. Same (and extended in the future) functionality as Asterisk interface. -
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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vtdialer
predictive dialing for vTiger using asterisk
This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour -
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Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.
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