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Showing 2 open source projects for "get"
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Avaya BCMS Real Time Interfaces
The bcmsSVR can access real time and historical reports from Avaya CM
The bcmsSVR is similar to clintSVR, it is a gateway program for the access of real time and historical reports from Avaya CM. It retrieves these reports directly from Avaya CM and provides API(s) and other kind of interfaces for application development and integration. The bcmsSVR retrieves BCMS reports at an interval that specified by you, it stores the real time and historical data in database, Splunk and memory which enables multiple programs access via REST query API, OCX and C/C++ DLL... -
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Abandon Call Monitoring Tool
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
This monitoring tool uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation. It writes call information data to Splunk so you can analysis call center traffic pattern and details.
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