ERP Server
Monitor trunk and hunt group and sends notification emails
Enterprise telephony recording and retrieval system
The bcmsSVR can access real time and historical reports from Avaya CM
Agent Status Notification Light for Avaya
The AstLogger enable call recording in Asterisk for Avaya system.
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Implement Screen Pop for Avaya PBX
Report Delivery. Report Distribution. Report Bursting. Email & FTP