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AI-powered service management for IT and enterprise teams
Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
This is a simple tool with a user interface to key in use case text and spell out PDF documentation. Each use case will have the following captured.
1) Use Case Name
2) Page over view.
3) Pre conditions
4) Wireframe (image)
5) Business Rules
6) Main Flow
7) Alternate Flow
8) Post Condition
9) Error scenarios
10) Technical details
Usability Features:
1) Open existing usecase for editing.
2) Save copy of a use case with new use case name.
3) Retain use case export order.
4) Information messages are shown in notification bar with 'fade' effect.
...
Allows screen sharing over email, or through 'conversations' with contacts, so that when a contact receives a screenshot it's automatically displayed with its default image viewer.