Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
For IT service providers and MSPs that need a data platform to manage their processes
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
Bulletin board system written in Java. Database driven. Possibility to post without registration. Nicname registration. Possibility to edit and remove(if there are no replies) own messages. email notification on replies. Easy to admin.
Cross platform High performance GUI FTP program, has an option to seamlessly edit remote files with editor of your choice, hopefully emacs or some derivative.
eXtremail manager is a php based SMTP/POP server manager. Specificly for the eXtremail server. It offers the server admin many ways to monitor server activity and add/edit/delete users and domains.
GeekCom is an Instant Messaging client for Geeks.
Features include: ASCII-HEX, ASCII-BINARY
for converting messages.
Currently the application can communicate between two people only.
There is no server yet.
Paligo is an end-to-end Component Content Management System (CCMS) solution for technical documentation, policies and procedures, knowledge management, and more.
themaManager posts manager program which allows you to automatically fetch all your users posts from forums and blogs. You can check for dead links, replace links, edit posts and more.
The program helps to edit and manage posts.
This is an open source solution to the program typeitin, that I found very useful when I was doing support. Create, delete and edit buttons that essentially type for you. Improve speed and efficiency when filling out forms or writing repetitive email responses. Improve response time in chat support. For sys admins you don't have to remember 20 different passwords for 20 different accounts.
Mail-Lite is a php server side (mobile) email reader interface.You can view and manage your server based imap email from any browser. Use this program to view,edit, delete, write, or filter spam when you are away from your home or office computer.
VentriloCP is an Open Source Ventrilo control panel. It allows you to start, stop, restart, and edit your Ventrilo server. VentrtiloCP is a simple PHP-MySQL script and can be ran on most web servers.