Infinity displays dynamically logged agents, shows the status with different colors, the phone number of the caller, the name taken from the agenda internal or an access estrerno database, the call duration. The status of the telephone lines by color: not available / Free / busy and the affiliated entity.
With the mouse you can call an internal, end a call, transfer it to another extension.
The Works Search & Call allows you to search for a customer by name and transfer the call. Below...