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Call Center Quality Assurance Software
Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
GMetaDOM is a collection of librares, each library providing a DOM implementation. Each DOM implementation is generated automatically by means of XSLT stylesheets.
From the XML definition of your database, DewDrop will generate clean and human-readable SQL DDL code for any supported target database. This means you can define your database just once in XML, and have it work for any database automatically.
Build or enhance your payments stack, while maintaining control with an open-source, full-stack and modular infrastructure.
Juspay's Payments Orchestration Platform offers a comprehensive product suite for businesses, including open-source payment orchestration, global payouts, seamless authentication, payment tokenization, fraud & risk management, end-to-end reconciliation, unified payment analytics & more. The company’s offerings also include end-to-end white label payment gateway solutions & real-time payments infrastructure for banks. These solutions help businesses achieve superior conversion rates, reduce fraud, optimize costs, and deliver seamless customer experiences at scale.
A tool to generate interfaces to C functions and datatypes. Includes a complete interface to the standard C Xlib. This project has significant overlap with some of <A HREF="http://caml.inria.fr/hump.html#ffi">these</A>, and one or two others as well.
Exquisite is a survey generator that uses a simple domain-specific
language for specifying a survey. The generator creates a
specialised perl script for your survey. It allows you to use
perl code for specifying validators and error handling etc.