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Call Center Quality Assurance Software
Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
An msn messenger based on python. Similar to emesene in a way, but im working alone currently. Help is welcome. Features are being implemented (hope to be) one by one.
Camio is a multiprotocol and multiplatform IM client developed in Python and GTK. The idea is to get a simple and minimalist client but with support for all the features of the different protocols
MATRIX is a world-class, award-winning learning management system (LMS) for businesses.
For small, medium, and large sized corporations, as well as associations and public organizations
The platform is known for delivering a great user experience, while incorporating all the essential tools companies need to support efficient training and learning.
Svembot is universal multiplatform Jabber Bot, which writed on python.
Everybody can write his plugin and use svembot as "platform" for his bot. To write a plugin for svembot is easy, standart repository of svembot has many plugins.
AoCBot is a python bot that wraps together IRC and the Age of Conan chatserver. It has some helpful AoC-related features like whois/IRC relay, and offers a very easy way to add your own plugins.
Orchestrate Your Entire Tech Stack with Redwood RunMyJobs
Redwood lets you orchestrate securely and reliably across any application, service or server, in the cloud or on-premise, all inside a single platform.
Frech is an elegant IRC client writen in Python for the GNOME desktop. It's main focus is in presenting the user with an usable, eye-candy enabled interface, while providing seamless integration with the rest of your GNOME desktop.
Distributed DCC Daemon - a highly flexible system for IRC fileservers. DDCCD separates IRC interfaces from the actual fileservers, and allows for a many-to-many relationship between them.
IRME: IRc MEssenger. An MSN clone (ish…) where the entire back-end runs on an IRC server, you can change to any IRC server, and this allows anyone to create their own "IM Network". Will come with default settings, so when you download it, it just works
This project is aimed to provide a code base that allows for the same functionality as http://stackoverflow.com, we have no intention of duplicating Stack Overflow, just it's functionality.
Client/Server-splitted IRC-Client, Designed to run the Server on a remote machine staying connected to the IRC-Servers and having the client connected when chatting. Server can log all conversations. Dont miss any important message anymore!
.nIRC is an IRC client written in C#. It has full support for text formatting, file sending, etc, and allows the use of IronPython scripts in order to make further customisation easier.
ezUnison automates synchronizing files between sets of computers connected through SSH or Gaim, monitoring the filesystem in real-time, and notifying the user of conflicts by modifying the filenames of conflicting files.
Bring the web to your phone! Web Dog and Bone allows to send messages to groups, start calls or join conferences and retreive RSS feeds directly to their mobile phone through SMS. Feeds can be added in a plug and play like way enabling the app to grow!