Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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99.99% Uptime for MySQL and PostgreSQL on Google Cloud
Enterprise Plus edition delivers sub-second maintenance downtime and 2x read/write performance. Built for critical apps.
Cloud SQL Enterprise Plus gives you a 99.99% availability SLA with near-zero downtime maintenance—typically under 10 seconds. Get 2x better read/write performance, intelligent data caching, and 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server with built-in vector search for gen AI apps. New customers get $300 in free credit.
Allow your web site visitors to chat live with you and your staff by simply clicking and opening a pop-up window. Monitor and chat with visitors via the web-based administration interface or better yet, via the desktop client Java application.