Captures Avaya CDR over TCP/IP and SFTP Connections
The tool captures ECHI data, then imports the data database and Splunk
The ctiSVR is a CTI server for IVR system and front-end applications
The DMCCLogger uses DMCC API to record calls for Avaya CM
Monitor trunk and hunt group and sends notification emails
Monitor Avaya VDN, ACD and extension objects for call analytics
The bcmsSVR can access real time and historical reports from Avaya CM
Agent Status Notification Light for Avaya
QueueLight is a call queue visual notification software for Avaya cont
Enterprise telephony recording and retrieval system
The AstLogger enable call recording in Asterisk for Avaya system.
The ivrSVR is a CTI server for IVR system and front-end applications
Bulk call generator for Avaya
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Implement Screen Pop for Avaya PBX
Performs auto greeting function for call center agents
This tool uses Avaya TSAPI library and acts as a call routing server