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HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...

The article explains the design and the characteristics of a new open source content aggregation system. Among the features of the program, stands out a new processing engine of syndication channels, monitoring capability of information recovery in real time, the possibilities of the configuration of aggregator behavior, automatic classification of contents and new models for representation of information from relational interactive maps.

...Extensively search-able, Versatile and easy to use. easy to set up and administer. Comment hover links let you read in an AJAX generated hover window, the comments to an article in the main list view without having to go to the comments page. Password protected user accounts, and group support, with read only guest user, full control admin, power user/moderator, and default data entry user with restricted privileges. Users can view all data but only modify their own data unless user is admin or moderator, default users can't delete anything. ...

This project is inspired by an article at Newsforge. It aims to create an easy to install and easy to use series of CDs aimed at Microsoft Windows users. These CDs are collections of Open Source software.