Your service operation isn’t one-size-fits all, so your IT service management solution shouldn’t be either
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
CCOUNT is a free package for market research data cleaning, manipulation, crosstabulation and data analysis. Similar to, and uses the same syntax as, SPSS-MR Quantum, a well known commercial package for processing market research data.