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HOAM is designed primarily for single-family and condominium property management. HOAM is intended to give owners living in a neighborhood or condominium building the tools they need to easily administer and operate an property owners association without the need for an outside management company, given a minimum amount of time. Indeed, HOAM is designed specifically to streamline and automate many of the operational tasks of running an HOA.

...Modules: Tickets (email helpdesk with AI Reply Cleanup), Assets (vCenter + InTune sync), CMDB (with AI-generated impact analysis), Knowledge Base (Claude-powered semantic search), Change Management with CAB workflows, Calendar, Morning Checks, Reporting (click-to-drill-down dashboards), Software inventory, Forms (drag-and-drop builder with AI assist), Contracts with RFP Builder, Service Status, System Wiki, LMS (SCORM compliant), Process Mapper, Tasks (Kanban), Watchtower attention dashboard. AI features throughout — bring your own Anthropic API key. Built on PHP and MySQL. Active weekly releases.

live support, operator status, operator time cards to record when they sign in and the time they log out, chat transcripts, operators log, and more.