• AI-powered service management for IT and enterprise teams Icon
    AI-powered service management for IT and enterprise teams

    Enterprise-grade ITSM, for every business

    Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
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    Our Free Plans just got better! | Auth0

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    FreeITSM

    A completely free and open source, enterprise grade ITSM

    ...Modules: Tickets (email helpdesk with AI Reply Cleanup), Assets (vCenter + InTune sync), CMDB (with AI-generated impact analysis), Knowledge Base (Claude-powered semantic search), Change Management with CAB workflows, Calendar, Morning Checks, Reporting (click-to-drill-down dashboards), Software inventory, Forms (drag-and-drop builder with AI assist), Contracts with RFP Builder, Service Status, System Wiki, LMS (SCORM compliant), Process Mapper, Tasks (Kanban), Watchtower attention dashboard. AI features throughout — bring your own Anthropic API key. Built on PHP and MySQL. Active weekly releases.
    Downloads: 0 This Week
    Last Update:
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