Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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BigQuery automates data prep, analysis, and predictions with built-in AI assistance.
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Harvy is an enterprise-class, telco friendly trouble ticketing system
Harvy is the younger brother of Kuwaiba Open Network Inventory. It aims to be an enterprise-class trouble ticketing system, focused on providing support for complex work flows and integration with other OSS (Operations Support Systems) and BSS (Business Support System) in the context of eTOM and Frameworx/NGOSS directives. Although it was born as a solution for small and mid-sized telecommunications operators, it can also be used in environments with standard networking infrastructure, such...
ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.