A simple, web based IT Service Management tool
IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
The MediaWiki Enterprise Distribution.
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice. BlueSpice is simply installed on top of your existing MediaWiki.
Help desk, inventory, project management and team work
ntegria IMS is a complete ITSSM suite; a help desk software which is simple, powerful and easy to use. It has an automated inventory included, which is controlled from the single interface that Integria has. It hastens processes reducing management time and costs for your projects. Thanks to its custom reports, you’ll be informed and will be able to easily see their management and service quality, all in real time. Help Desk Incident management and 100% WEB-based services, multiuser, multi-company, with SLA follow-ups, workflows, custom reports, and email-based management. Inventory Can be manual or automatic, with custom and dynamic fields, and custom views. Help desk integration. Project management Task planning, hour inputting, cost calculations, activity tracking, calendar, vacations and integration with the help desk. CRM You can use Integria IMS if you need simple customer management. Manage accounts, contracts, invoices and opportunities.