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Showing 3 open source projects for "salesforce"

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  • 1
    amazon-connect-wisdomjs

    amazon-connect-wisdomjs

    Gives you the power to build your own Wisdom widget

    ...Agents lose a lot of time trying to navigate all those different sources of information, and in the meantime, the customer waits for an answer. Amazon Connect Wisdom connects relevant knowledge repositories with built-in connectors for third-party applications like Salesforce and ServiceNow, as well as internal wikis, FAQ stores, and file shares. With Wisdom, agents can search across connected repositories to find answers and quickly resolve customer issues. In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. ...
    Downloads: 0 This Week
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  • 2
    Maven2 plugin for building Force.com projects. The plugin supports installation of Force.com artifacts into a Salesforce organization. Currently supported artifacts include S-Controls, Apex Code and Visualforce pages.
    Downloads: 0 This Week
    Last Update:
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  • 3
    Integrates the Salesforce Force.com API into Apache Velocity. Provides an Ant task and a number of Velocity Tools for use within the template language. Templates can be written to generate Code, HTML, Data Loader scripts etc from Custom Object metadata.
    Downloads: 0 This Week
    Last Update:
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