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amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
Amazon Connect Wisdom, a feature of Amazon Connect, delivers agents the information they need, reducing the time spent searching for answers. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. Agents lose a lot of time trying to navigate all those different sources of information, and in the meantime, the customer waits for an answer. Amazon Connect Wisdom connects relevant knowledge repositories with built-in connectors for third-party applications like... -
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Intelligent e-knowledge base engine for any kind of knowledge-based applications, supporting effective knowledge presentation, precise knowledge search, adaptive learning and immediate consulting.
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