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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

The progression to modern application stacks and microservices architectures has resulted in orders of magnitude more logs, metrics, events, and traces. Like gravity, data attracts more data, making it increasingly difficult to move and process as it accumulates over time. More than ever, there is a need to be able to stream-process, filter, mask, transform, aggregate, analyze, and route that data to various data tier destinations optimized for specific usage.

Don’t let unpaid invoices limit your business’s growth. EBizCharge plugs directly into the tools your business already uses to speed up payment collection.

Act! Premium is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business. Whether it’s customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless.