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Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
PACtory is a highly customizable way for handling proxy configuration settings with a dynamically created .pac-File, also known as "Windows Proxy Auto Detection" or "wpad.dat"-File, which is generated on the fly while the client is requesting it.