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Tiledesk Server is the backend component of the Tiledesk platform, providing a comprehensive open-source live chat system with integrated chatbot capabilities for customer support and engagement.

...This allows agents to operate within defined boundaries while still benefiting from dynamic, up-to-date information. The architecture supports integration with broader agent frameworks, making it a key component for building systems that require external knowledge. It is particularly useful for tasks like research, monitoring, and automated data collection. Overall, web-access extends the capabilities of AI agents by connecting them to the live web in a structured and reliable way.

...The repository includes multiple example pages that each showcase specific capabilities, while all examples share the same underlying assistant with all capabilities enabled. The primary chat logic lives in the Chat component at app/components/chat.tsx, which manages rendering, streaming, and forwarding function calls. Server handlers for threads are provided under api/assistants/threads/..., giving a reference for wiring the API into Next.js routes. The Chat component can be copied directly into other projects, along with its styles from app/components/chat.module.css. ...