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This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state. The demo covers tasks you’d expect in customer service: changing flights, checking status, answering FAQs, etc. It shows how multiple subagents can be coordinated under a triage agent that decides which specialized agent should handle a given request. ...